Business Center

Solutions

for

Business Center

Manage your Business Center with Imperium & Avaya IP Office

Convergent Networks supporting voice, video and data are a standard in today’s competitive busi-ness world and customers are looking for smarter systems to manage multi-layered networks.

Feature-rich and cost effective application designed exclusively for operator positions

  • Imperium BCM is a feature - rich and cost effective application that has been designed exclusively for operator positions in the executive suites / business center industry.
  • Live Call control / Record a Call on demand / Click to Dial / Connect via SMS/FAX/Email
  • Bill customers based on services enabled
  • Schedule meeting rooms on request
  • User Interface displays important information about incoming callers along with proper greeting and call handling instructions before the call is answered
  • Enables Client Management - Client Profiling / Activate Services (IVR / Operator / Calling Routing / Fax / Meeting Room / Billing
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Billing Services

  • IVR transferred call reports
  • Consulted call transferred reports
  • Meeting room usage reports
  • Direct call transfer reports
  • Individual company call activity reports
  • FAX usage reports
  • Budget control

Operator Interface

  • IVR transferred call reports
  • Consulted call transferred reports
  • Meeting room usage reports
  • Direct call transfer reports
  • Individual company call activity reports
  • FAX usage reports
  • Budget control

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