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How Automation is creating waves for the customer experience industry.

September 25th, 2019 by imperium

When we read about automation today, it is almost always the case that we think of Artificial Intelligence (AI), Robotics, etc. While all of these things are true, automation is more than just that. Automation casts a wide net in the Information Technology...

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Cloud based Telephony Services - A paradigm shift in prevailing technologies

July 22nd, 2019 by imperium

Since long before the current period in human history, man has sought to address one basic need of humanity that is Communication. Be it retail or hospitality, expanding developments in cloud based technologies like Telephony systems dependent on Internet Protocol have given big...

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Imperium Initiative with Education Sector in the UAE

June 9th, 2019 by imperium

"Learning is experience, everything else is just information" - Albert Einstein Imperium strives to enhance experience at schools for students, teachers and the management.This year, Imperium is extending its services to the education sector with initiatives to ensure schools have the best communication experiences. School...

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Imperium Delivered a Trusted ICT Solution to Concordia

October 31st, 2018 by Huda

A use case with great success in Dubai.

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6 Ways Unified Communication Can Benefit Your Business

September 30th, 2018 by imperium

Today’s technology makes it easy for businesses to operate outside of the traditional ‘office space’ environment. With the help of next-generation Unified Communications (UC) solutions, companies can optimise their workforce by integrating real-time communications like telephony, instant messaging, and video conferencing...

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