Call Management System

The Call Management system for Avaya IPO and IPOCC entails call reporting, real-time call management, Toll Fraud protection system and Budget control system.


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Imperium: Call Management Service

The Call Management system for Avaya IPO and IPOCC entails call reporting, real-time call management, Toll Fraud protection system and Budget control system.

It’s is Imperium's top notch and holistic software built on top of Avaya solutions as a value added product. Imperium CMS helps you leverage the potential of your telephony system of best results.

Imperium

Here is how:

  • Web based Application
  • Improve your Employee productivity
  • Maximize ROI
  • Dash board on Trunk Utilizations, Missed calls, Long duration calls, Expensive calls.
  • Reports which gives more transparency to your telephony usage
  • Reduce and control your Cost on telephony
  • Single Interface to Monitor Multiple branch activities.
  • Predefined Reports Templates on Branch, Users, and Trunk Activities.
  • Email alerts on Top Calls by Cost by Duration.
  • Distribute reports via email.
  • Track Emergency calls, suspicious call activities.
  • Easily expandable with optional functionalities that adds value and grow with your business needs

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Imperium Software Technologies DMCC

Head Office

3202-A, Mazaya Business Avenue BB2, Jumeirah Lake Towers, P.O. Box: 73916, Dubai, UAE.

: +97142443417
: +97142443419
: sales@imperiumapp.com

Singapore

IMPERIUM SOFTWARE TECHNOLOGIES PTE. LTD.
1 Coleman Street - 06, The Adelphi
Singapore 179803.

: +6567730274
: sales@imperiumapp.com

India

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Chennai, India. Pin: 600078.

: +91 44 421 22440
: sales@imperiumapp.com

India

Imperium Software Technologies
No 433, R T Rayappa Cascade Apartments
7th cross, 5th Main , Jagadeesh Nagar
Bengaluru, Karnataka 560075,

: +91 80 416 22894
: sales@imperiumapp.com