An all-powerful web based call reporting system designed to discover toll fraud attackers and provide you an intricate analytical overview of your business telephony systems.
Problems Your Business Might Face
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Data Tracking
Businesses need to monitor its telephony data plans for controlled budgeting and to minimize any foreseeable loses. Having call transparency data over missed calls is very important for a business.
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Unfiltered Calls
Businesses might fall a victim of heavy pipeline of calls to attend, in such situations it is imperative to have a filtration system to provide you a segregation of unanswered and outbound calls.
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Toll Fraud
If you are building a voice application, then you could be the target of toll fraud, Toll fraud attacks happen in a variety of ways, majority exploit a compromised VoIP server to generate large numbers of calls to high calling rate markets.
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Providing Analysis
It is important for any business to understand the progress of their call activities with the help of analytics to benchmark and track their productivity.
QUICK REMEDIATION:
- Provides your business analysis of the number of missed calls and helps provide complete call transparency and helps you set a budget for cost efficiency.
- Real time call log archival reports, quick search for call logs and filtration to empower effective productivity for call agents.
- Imperium Call Reporter has a powerful Toll Fraud system to detect threats and attackers and alerts the system against them.
- Generates customized reports for productivity analysis for each department along with ad hoc and scheduled analysis results.