AN IMPERIUM SOLUTION FOR ZOHO CRM
Take your business to a whole new level of customer engagement with personalized customer service on the go. Imperium bring you Voice as Service for your ZOHO CRM.
Imperium's Zoho CRM Connector is a supreme CTI solution designed specifically for ZOHO CRM to be integrated with Avaya Communication systems.
A POWERFUL INTEGRATION SOLUTION NOW AVAILABLE ON ZOHO MARKETPLACE
A well designed system that allows you to make voice calls from within your CRM platform, the Imperium ZOHO CRM connector is built with strong APIs. A unified integrator that allows you to bank on the power of your ZOHO CRM.
Access your ZOHO CRM and Avaya Communication systems on a single interface and get multi-channel capable with voice, video and chat available on desktop, mobile and universal platforms.
IMPERIUM ZOHO CONNECTOR IS UNIQUE
- Built on latest web RTC platform
- Enables real time voice and video communication on a softphone
- Available for Mobile CTI client
- Captures and syncs business insights and call logging with ZOHO CRM
- Screen pop-up with customer data and call notifications with in CRM
- Unified application that allows seamless access to data and call annotation
- Supports integration with thin client on web browser
- Offers desktop notification for incoming and outgoing calls, detailed screen pop up with historic data of the customer on call
- Provides quick call managing options such as call answering, hold, retrieve held call, transfer call to another contact or telephone number, view call history and list of missed calls